Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for complete skateboards?
Standard shipping typically takes 3-5 business days. Please allow an additional 24 hours for our team to professionally assemble and grip your custom complete orders.
What is your return policy for skate decks?
We accept returns within 30 days of purchase, provided the deck is still in its original shrink wrap and has not been gripped or assembled. Once a board is skated, it cannot be returned.
Do you offer international shipping?
Yes, Beyond Skate ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I know which truck size fits my deck?
We provide a comprehensive sizing chart on every product page. Generally, the axle width should match the width of your deck for the best stability and performance.
Can I track my order in real-time?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.